As with any large multinational, with people spread in 28 countries it faced challenges how to align their diverse workforce and cope with the many cross-culture and cross-border challenges.
So Coca Cola needs a way to constantly engage the employees.
In other words – to do everything possible in order to make each one out of these 30000 people feel part of a one family!
However, they can’t bring the physically one next to each other every week
So what they can do is to have a online space where employees to communicate, to share success, to share experiences.
As a result
There is low user adoption, users do not visit the portal or if they do, they can’t find the information they need.
And a purpose build intranets for each of their countries in their native language, with unique local content
And to base the Intranet on the Office 365 intranet cloud with powerful search
And we at Abilitics were very happy that Coca Cola HBC trusted us to execute that big vision
To do so, we set up a team of 7 people to do the project
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Then, we wanted to provide a unique view for each department. Thus we build a suite of web parts to enable creation ofDepartmental sitesEach boxes you see on the left is configurable – each department defines how them own site should look like. And they add their content, images and links to each sections of their site.
Then, to keep employees informed, we built aNews Center
Furthermore, every user receives the news translated in his or her own language. Approval process was build so that quality of the news was always controlled.
And to further keep employees informed about the events that happen in the company, we created a Events Center
Employees can explore events applicable to them and also to add them to their calendars with a single click
Lastly, each of these events was recorded and videos were organized in aMedia Center
Thus, employee who have not been able to participate can play the recorded videos, and the ones who did attend – to relive the experience again
First, some components of Office 365 were not reallyMobile Optimized
So we need to customize some of them, while others we had to redevelop from scratch. Below are a few of them we did
Also, video was crucial part of the project. So we implementedBrightcove integration into Office 365
First, we launched a group intranet with the intranet of Romania
Then, in the next 6 months, we added the local intranets of Russia, Italy, Switzerland, Hungary and Belarus
And in the last 6 months we added the remaining countries – Austria, Greece, Albania, Czech Republic, Poland, Nigeria
As a result, now Coca Cola HBC has an Office 365 solution that
Our great collaboration continues to this day, and in the last 3 years we have implemented more projects together