Sofia, the capital of Bulgaria, has introduced an AI-powered chatbot on its official website to assist citizens with real-time information and guidance related to COVID-19. Developed by Abilitics, this chatbot serves as a reliable, user-friendly source for updates on pandemic regulations, health measures, and personal protection recommendations, all provided free of charge to the Sofia Municipality.
A Digital Solution for Key Pandemic Information
Integrated seamlessly into Sofia’s website, the chatbot has proven to be an effective tool for addressing common questions on COVID-19. Key areas covered by the chatbot include:
- COVID-19 Prevention: Guidelines for protecting oneself and others, including hygiene practices and preventive measures.
- Usage of Masks and Physical Distancing: Information on proper mask usage, physical distancing protocols, and limitations to reduce the risk of transmission.
- Local Rules and Regulations: Real-time updates on regulations and restrictions specific to Sofia, ensuring citizens stay informed of any changes or new directives.
Free and Accessible Support for Citizens
By providing this chatbot free of charge, Abilitics has contributed to Sofia’s efforts in ensuring public safety and well-being during the pandemic. The initiative represents a significant step toward harnessing digital tools to empower citizens with accurate, timely information and make critical health guidance easily accessible across the city.
